If the policies and procedures outlined in this document do not address a specific situation, individuals are expected to contact Content Cow Inc. for guidance or clarification.
- Identifying Purpose
- Limiting Collection
- Limiting Use, Disclosure and Retention
- Accuracy of Personal Information
- Safeguarding Personal Information
- Access to Personal Information
- Challenging Compliance
Content Cow Inc. is responsible for maintaining and protecting the personal information under its control. Accountability for this function within our organization is held by:
Chief Privacy Officer
Content Cow Inc.
Content Cow Inc. will identify to an individual the purposes for which personal information is collected at or before the time the information is collected. Generally, Content Cow Inc. collects personal information for the following purposes:
- to manage and develop Content Cow Inc.’s business and operations, including personnel and employment matters;
- and to meet legal and regulatory requirements.
Content Cow Inc. routinely collects anonymous, non-personal information through our Web servers. This is information that is not associated with or traced back to a specific individual. Gathered electronically, this information includes the type of Web browser used, the level of encryption a browser supports and the Internet Protocol address. This information may be used for research and analytical purposes, to examine how the Web site is being used and to determine how it can be improved.
Limiting Use, Disclosure and Retention
Content Cow Inc. does not use personal information for purposes other than those for which it was collected, except with an individual’s consent or as required by law. Once personal information is no longer required to fulfill the identified purposes or other legal requirements, it will be destroyed, deleted or made anonymous. Content Cow Inc. sometimes uses the services of external firms to assist us in communicating with individuals (e.g., surveys and mail distribution) or as a means of providing more effective and efficient services to these individuals (e.g., technology support). Our external suppliers are contractually obligated to keep the information confidential, to use the information only for the purpose requested and to destroy the information when it is no longer required. Customer information is shared with external service providers only to the extent required for the provision of such services. Furthermore, Content Cow Inc. does not sell personal information to a third-party organization. In certain circumstances, we allow basic contact information to be shared amongst members. Personal information is retained only as long as necessary for the fulfillment of the purposes stated in this policy.
Accuracy of Personal Information
Personal information is kept as accurate, complete and up to date as necessary for the purposes for which it is to be used.
Safeguarding Personal Information
Personal information, whatever its form, will be protected by security safeguards appropriate to the sensitivity of the information. The safeguards will protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. The measures of protection include: physical measures, for example, locking filing cabinets and restricted access to offices; organizational measures, for example, limiting access to the personal information on a “need-to-know” basis; technological measures, for example, the use of passwords and encryption; and procedural measures, for example, the shredding of sensitive personal information.
Access to Personal Information
Individuals may request a copy of their personal information held at Content Cow Inc. by submitting a written request to the Chief Privacy Officer and send to email@example.com. Acceptable proof of identification is required before such information is given out. If you feel the information we have about you is inaccurate, you may request that it be reviewed and, if inaccurate, changed, by contacting the Chief Privacy Officer.